Complaint Procedures and Request

Fife House strives to serve all of our clients with dignity and respect.  However, if any of our clients feel they have a reason to complain we have adopted policies to address the complaint in a fair and reasonable manner.

Below are the two types of procedures and a complaint form that Fife House follows when we receive a complaint.

External Complaint Procedure

Client Bill of Rights & Complaint Procedure

Complaint Form